Notes
Outline
The Electronically Enhanced Assessor
--Wearable Computers for Audits, Part II
Paul Mills
DynCorp I&ET
WTQA2000
Crystal City, VA   August 8, 2000
Auditors need--
Quick access to historical information that can't all be carried in hardcopy
Contracts
QAPPs and SOPs
Audit plans and checklists
Records of previous audits
PE sample results
Correspondence
Auditors also need--
Quick and easy way to capture information
Bench worksheets
Logbooks (maintenance, run logs)
Correspondence
Nonconformances/corrective actions
Verbal responses, comments, notes to follow up
Auditors would like--
Quick and easy way to report audit results
Combine checklists and comments
Provide evidence and references to findings
Deliver report on site for faster response
Desired Features
Options for input and output
Lightweight for extended wear
Ruggedized for various environments
Easy to assemble and operate
Expandable with off-the-shelf components
Battery powered
Large memory
Options Considered
Palm Pilot, Touch Pad, Digital Voice Recorder, Video Camera--Lightweight and battery powered, but limited
Input/output options--one or two at most
Small memories--up to a few hundred MB
Battery life--one or two hours
Not ruggedized for use or transport
Upgrades and expansions not simple
The Answer--Xybernaut Wearable Computers
Xybernaut Mobile Assistant (MA) IV®
Small, lightweight, powerful, touch- or voice- activated
Hands-free access to specs & data
Higher quality,  faster output
Compact, Durable CPU
Intel Pentium 200/233 MMX processor
32 to 128 MB SDRAM
2.1 or 4.3 GB internal removable HDD
Operating systems: Windows 95/98/NT/2000, Unix, Linux
PCMCIA bay (2x2 or 1x3)
Mouse, sound, USB
Weighs 2 pounds.
Magnesium alloy case
Hot-Swappable Battery
Can swap batteries without
shutting down the CPU
Weighs only 1 pound
About 4 hour battery life, depending on use
Lithium-ion, rechargeable hundreds of times
Shows remaining charge with a touch of a button
Arm-Mounted Touch Screen
Full-color VGA display monitor
Stylus or fingertip touch screen input
Speed and function buttons
Virtual pop-up QWERTY keyboard
Built-in microphone/speaker
Wear on either wrist, or vest pocket
1.3 pounds
Wrist-Mounted Keyboard
Fully functional QWERTY keyboard
Can be worn on the left or right hand
Connects to the CPU through the mini port replicator for mobile use
Microphone/Earphone
Attaches to the XyberViewer
HMD and Full-Port Replicator
Noise-cancellation microphone for speech
dictation
Earphone for voice applications and
cellular communications
Head-Mounted Display
Approximately 1 pound
VGA color display that appears
to your eye as a 15 inch monitor
View from left or right side, up or down
Can integrate an optional
XyberCam™ Video Camera
Video Camera
Can transmit images across a  network or record to the hard drive
Can be worn on the left or right side of the XyberViewer
Connects through the USB port
Xybernaut Wearable Computer
Pentium PC
Microsoft MS-DOSâ, Windowsâ, and Windows NTâ,  UNIX, Linux, and other Intel x86 OS
Connect and configure the Xybernaut MA IV®
Plug the battery holder's cable into the CPU's power port
Connect the XyberPanelä flat-panel color display to the CPU's XyberPort
Connectors lock into place
Port Replicator
Full Port Replicator
FDD/Parallel
PS/2 Mouse
Keyboard
VGA  video
full sound
RS232 serial and USB
Mini Port Replicator
Keyboard or Mouse
FDD
The MA IVä can replace a desktop PC
The Full Port Replicator attaches to the MA IVä CPU, providing standard sound, parallel, serial, and USB ports for attaching peripherals—
CRT desktop monitor
MA IVä 11" keyboard and desktop mouse
MA IVä floppy diskette and CD-ROM drives
PCMCIA card local network connection
Phase I--Pre-Award Lab Audit
Assessors
entered five method-specific checklists into an Access database
generated templates for recording responses
provided a quick briefing and demonstration of the equipment and software
printed completed checklists for debriefing
Phase II Assessment--
  Evaluate and Compare Input and Output Options
Cameras--Casio CV-70, Olympus D-500L, and Xybernaut
Voice Recognition Programs--Via Voice and Dragon
Displays--wrist panel and head-mounted
Manual Input Options--keyboard and stylus
Software Program Checklists--MS Access and Word
Electronic vs Hardcopy Reports--Diskette vs paper
Document Capture--Digital camera vs portable scanner
  Apply NELAC Draft Checklists
  Equipment Assessment by New Users
Battery Life and Power Supply
Xybernaut batteries--4 hours with full charge,  3 with voice recognition active
AC supply needed for color printer/scanner and battery recharging
AA batteries used for two digital cameras, several hundred images
2 hours on Regular, and <2 hours on Super High Quality image with flash
Software Applications
MS Access templates
SW-846 checklist questions input via Excel cells, then compiled into Access template and files converted to Word
more steps for setup and output, but lengthy comments don’t affect format
MS Word  templates
enter text into formatted report template and print it
can use previously-prepared lists, or make easy changes
formatting of checklists’ table cells changes with long comments
Document Capture
Printer/scanner acceptable for single-sheet feed and color prints
1.3 megapixel Olympus  camera best for display of logbook pages
Display Options
Head-mounted display
Comfortable in extended use
Mirror could be slightly larger
Wrist-mounted flat panel display
Awkward for novice to position for touchpad entries
Virtual keyboard slower than 1- or 2-hand keyboards
Longer responses outpaced keystroke entry rate
Voice Recognition
Training Time
Via Voice (4 hours) >  Dragon (1 hour)
Ease of Use
Via Voice no problems, Dragon initial lockup, runs hot
Slow--wait for complete transcription before next comment
“Open mike” symptom
Speak punctuation commands
Voice Recognition, cont.
Accuracy
Similar for both, better on common words and phrases, short comments
Highest rate requires more training and consistent speech patterns
Edit for words that sound alike (weight, wait)
Special vocabulary  input recommended
Checklists
SW-846 Method-Specific
Detailed, yes/no and short answer
Some overlap of basic questions
NELAC  Draft Checklists
Categorized by technology (AA, GC, GC/MS)
Basic sections similar--proficiency, preservation, etc.
More comments likely beyond yes/no response
Quality  systems checklist long and cumbersome
Example template
Summary--Wearable Computers Offer
Fast input and output
Ready access to complete information
Flexible, modular, comfortable assembly and wear
Effective and timely information sharing
Savings estimated >20% per assessment
Phase III--for the Future
Train audit team to use wireless transmissions for real-time collaboration
Add drop-down menus of “autotext” responses for checklists
Solicit volunteers and build “Virtual Lab” profiles
Provide reports on CD-ROM
Virtual Audits can show:
Views of the lab, with auditor commentary
Audited processes, procedures, and operations
Calibration, maintenance, and run log records
Training records, proficiency test results, PE/PT sample performance
Sample flow, testing profiles, backlogs
Productivity, control charts, NC/CA, trends
Dyncorp and Xybernaut
Marketing partners
Xybernaut equipment is available on GSA Schedule 70, #GS-35F-4694G
 www.dyncorp.com; click IDIQ & GSA Schedules
Contact Paul Mills at millsp@dyncorp.com for further information or a demonstration
Visit Xybernaut's web site at http://www.xybernaut.com
Xybernaut Wearable Computers
Acknowledgments
DynCorp
The Environmental Company
EnviroSystems
Fairfax County Water Authority
Mentorprises Corporation
Quanterra (now STL)
Xybernaut
For more information, please contact
Paul Mills, (703) 264-9560
millsp@dyncorp.com
View This Presentation at
www.mentorprises.com/resources.htm